Global Inventory Visibility

Global Inventory Visibility

Order Management

Inventory management is a cornerstone of a retailer’s omnichannel sales and fulfillment capabilities. Too little or too much stock can dramatically impact revenue, margins, and customer satisfaction. With clear visibility into inventory across all fulfillment locations, retailers are better prepared to meet customer demands and avoid carrying costly excess supply. With the Dynamic Inventory Management capabilities of Manhattan Active Order Management, retailers gain assurance of complete and accurate visibility of every item across the inventory network, ensuring that real-time information on inventory levels is always available to support sales.

Dynamic Inventory Management provides a powerful, real-time global view of perpetual inventory aggregated from every fulfillment location in the enterprise - distribution centers, local fulfillment points, stores, and suppliers. This view goes beyond just on-hand inventory to include in-transit, on-order, and third-party owned/fulfilled inventory. Manhattan Active Order Management makes global inventory visibility available to commerce systems in many ways, including publishing inventory views and events through a standardized process and real-time views through APIs.

Detailed inventory configuration refines how systems and processes across the business view and use inventory availability to achieve better outcomes. Retailers can configure inventory with a clear view of availability (on-hand, expected, pre-order, past-due, etc.) and a view of disposition (defective, damaged, open box, etc.). By aggregating global inventory data from across the fulfillment network with precision and detail, retailers obtain better outcomes, including increased sales, lower costs, and improved customer satisfaction.

• Manhattan Active Order Management’s dynamic inventory management capability enables retailers to achieve a complete and accurate view of inventory availability across all fulfillment locations, including stores, distribution centers, suppliers, and more, to sell in any sales channel.
• Use detailed inventory attributes, such as details on the status of inventory availability and disposition of inventory items, to enable precise selling of available inventory.
• By perfecting global inventory visibility, retailers can improve business outcomes, including increasing sales by consistently meeting customer demand and lowering costs with close control of stock to meet sales needs.