Warehouse Management
Control demand, supply, labor, and automation across your entire network with Manhattan Active® Warehouse Management. The leading cloud-native, evergreen, and extensible WMS in the industry.
Future-Proof Efficiency and Agility for Modern Warehousing
Manhattan Active Warehouse Management (MAWM) is a cloud-native, microservices WMS designed to unify and optimize warehouse operations with real-time visibility, intelligent automation, and a versionless architecture that eliminates costly upgrades. MAWM seamlessly orchestrates workflows across labor, robotics, and transportation, maximizing efficiency and minimizing risks. With quarterly updates and AI-driven insights, MAWM dynamically adapts to evolving needs, delivering a future-proof platform that enhances productivity, lowers costs, and supports sustainable growth.
What are Your Warehouse Management Challenges?
Manhattan Active® Warehouse Management (MAWM) is a cloud-native WMS built on microservices, unifying distribution operations across demand, labor, automation, and transportation within a single platform. Engineered to address today’s complex supply chain challenges, MAWM enables flexibility, scalability, and continuous adaptability, making it the last WMS companies will need. Its modular, microservices-based design supports seamless scaling and custom functionality, ensuring businesses can grow and activate new capabilities without disruptions or costly upgrades.
With an embedded Warehouse Execution System (WES), MAWM orchestrates workflows between human labor and robotics, maximizing productivity and ensuring efficient, real-time decision-making across warehouse operations. As part of the Manhattan Active platform, MAWM receives quarterly updates, delivering the latest innovations with zero downtime. The result is a responsive, future-ready system that evolves with business needs, driving operational efficiency, agility, and long-term value.
MAWM offers real-time, end-to-end visibility across the supply chain, allowing managers to track inventory from inbound to outbound in a single interface. This visibility ensures accurate stock levels, reduces stockouts, and enables informed decision-making.
► Case Study: Increasing inventory accuracy 100%.
► Case Study: Enhanced visibility within distribution centers.
MAWM’s built-in Warehouse Execution System (WES) unifies automation and robotics management within the WMS, enabling seamless orchestration of automated tasks. This vendor-agnostic system allows managers to easily onboard new technology, reducing the need for extensive IT resources.
► Video: New Distribution Center Capabilities With Manhattan
► Feature: Warehouse Execution System inside a Warehouse Management System
MAWM’s unified Order Streaming capability enables simultaneous processing of wholesale, retail, and direct orders, enhancing flexibility and throughput across channels. This allows warehouse managers to meet complex omnichannel demands without manual reconfiguration.
► Feature: Order Streaming - Take a More Intelligent Approach to Orchestration Logic
With the Manhattan Active Labor Management (MALM) module, MAWM applies gamification to motivate employees, provides real-time task prioritization, and helps improve labor productivity by up to 20%. This enhances workforce engagement and minimizes turnover by creating a rewarding work environment.
► Feature: Inspire and Motivate Your Workforce
► Case Study: Crocs and Manhattan Find The Perfect Fit
Resources and Downloads
What is a Warehouse Management System (WMS)?
A Warehouse Management System (WMS) is essential supply chain software that optimizes the management, planning, and execution of warehouse operations.
Learn MoreAbout Manhattan - eBook
At Manhattan, we provide more than just supply chain solutions. We are a team of experienced industry experts dedicated to equipping our partners with the tools needed to navigate the supply chain commerce world effectively.
DownloadService & Support - eBook
Manhattan provides the expert support and services team transportation leaders and managers need to ensure success and optimize your solution investment at every touch point.
DownloadManhattan Active Warehouse Management Features
Unified Distribution Control
Run the entire enterprise from a single app with command of fulfillment, labor, slotting, and automation.
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Global Visibility
See real-time performance for your entire supply chain—or just one facility.
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Facility-Level Visibility
Manhattan's WMS software allows you to see the facility’s overall inbound and outbound—along with individual, departmental, and overall performance against goals.
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Actionable Insights
Identify areas showing less-than-expected performance with a single tap.
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Digital Twins
Manhattan’s WMS system allows you to see an employee or resource in a digital representation of the warehouse—and react with people, equipment, and tasks in real time.
Unified Planning
Optimize order fulfillment with machine learning that maximizes efficiency, productivity, and profitability—while simultaneously processing retail, wholesale, and direct demand.
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Order Streaming
Leverage intelligent, automated resource orchestration with a system that adjusts to new orders, labor changes, equipment failures, and more—keeping the facility at maximum utilization.
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Execution-Driven Planning
As workers and machines execute tasks, Order Streaming records each action—over time it anticipates how long a task will take based on factors like number of stops, distance travelled, location, and time.
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Adaptive Work Planning
Regulate the pace and amount of work—selectively delaying some fulfillment decisions, while taking advantage of execution feedback or changes in the order pool.
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Smart Task Execution
Create and modify pick paths in real time—using machine learning to accommodate worker decisions.
Unified Execution
Eliminate barriers to efficiency like 'pick type' and 'order type' by orchestrating put-away, picking, slotting, sorting, and packing activities simultaneously.
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Dynamic Workflow
Set up dynamic workflows with configuration wizards that adjust to match real-time operations.
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Engaged Experiences
Logistics capabilities are unified in a single app, which means less training for users, more visibility and control for supervisors, and intuitive workflows with configurable instructions, images, and actions.
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Optimized Slotting
Integrate slot and re-slot into put away and picking workflows.
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Targeted Support
Support for hundreds of needs—lot management, perishable fast flow, load stop sequencing and more—across industries like retail, apparel, footwear, direct-to-consumer, food, grocery, 3PL, life sciences, and high tech electronics.
Unified Automation
Use technology to your advantage to simplify the process and save time.
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Robot-Ready
Use machine learning to optimize fulfillment across advanced automation, robotics, and human associates.
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Person and Machine in Sync
Get maximum throughput when every asset (automation, robotics, people) works together.
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WES Inside WMS
Manhattan Active WM's software integrates advanced material handling equipment, such as sortation equipment, put walls, and automated storage and retrieval, as well as the latest robotic solutions.
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Manhattan Automation Network
Make it easy to onboard automation technology by building base integrations and pretesting them collaboratively.
Fulfill Your Potential With Manhattan
Director of IT
Manhattan Active® Warehouse Management is born in the cloud and automatically scales to match any business need. Built entirely from microservices, it utilizes applied intelligence that empowers real-time distribution planning for better, faster operational decisions.
- Cost Savings- Cloud-based technology, with a single, centrally located version of the truth, eliminates the need for redundant systems. With no upfront costs and less demand for tech support, you also extend your IT budget.
- Improved Security- Keeping critical information in the cloud protects data by giving that responsibility to a specialized, third-party with superior expertise.
- Greater Flexibility- The cloud-native microservices structure means you can adapt, scale, upgrade and make changes almost instantly to benefit every user in your organization.
Warehouse Operations Manager
Maximize your employee and warehouse operational efficiency with Manhattan Active Warehouse Management.
- Unified Execution- Labor management and warehouse management capabilities are now unified in a single app. This unification means more visibility and control for supervisors, as well as real-time communication and performance feedback embedded directly into the associates' operations tools.
- Unified Automation- The Manhattan Automation Network makes it easy to onboard new automation technology by facilitating collaboration between Manhattan Associates and our industry-leading partners.
- Labor Management- Manhattan Active Labor Management uses data-driven gamification, real-time digital communication, and automatic recognition and rewards programs to move beyond labor management, achieving true employee engagement.
Warehouse Supervisor
Optimize your warehouse efficiency and execution with solutions that enable you to meet your daily goals.
- Slotting Optimization- Manhattan Active Slotting Optimization automatically determines the best locations to locate inventory to increase workforce efficiency, shorten order fulfillment cycles and maximize throughput.
- Order Streaming- Order streaming technology ensures the right resources with sufficient capacity are quickly identified, so orders get to the dock ahead of the carrier cut-off times and promised service commitments.
Everything Works Better With Manhattan Solutions
Manhattan offers a complete breadth of solutions that when unified, provides total coverage for your supply chain commerce needs.
Transportation Management
Manage every carrier, rate, route, and load with Manhattan Active® Transportation Management.
Labor Management
Empower employees to be more productive—and happier with their work—using Manhattan Active® Labor Management’s AI-enabled software.
Order Management
Manhattan Active® Order Management provides stores with visibility into available inventory held anywhere, supporting endless aisle selling.
FAQs
What you’ll need to know about Warehouse Management Systems.
A warehouse management system (WMS) is software to help organize warehouse operations.
A WMS is designed to control movement and storage of materials, track inventory, manage stock, and optimize picking and packing of orders. A WMS can also be integrated with other software—such as enterprise resource planning (ERP) and transportation management systems (TMS)—to offer an end-to-end view of the supply chain. Learn more in our article, What is a Warehouse Management System (WMS).
Because a cloud-native warehouse management system (WMS) is designed to run on cloud infrastructure—rather than on-premises servers—it offers:
- Scalability—reducing costs and improving efficiency by scaling up or down to meet changing needs.
- Flexibility—accessible anyplace with an internet connection, to manage distribution from unlimited locations.
- Cost savings—eliminating expensive hardware, IT infrastructure, and downtime for system upgrades
- Automatic updates—ensuring access to security updates and the latest version of software.
- Data security—protecting sensitive data with features such as data encryption and multi-factor authentication.
- Collaboration—enabling multiple users to work simultaneously to improve productivity.
- Integration—syncing with systems such as enterprise resource planning (ERP) and transportation management systems (TMS) to provide a comprehensive view of the entire supply chain.
Unlike most cloud solutions, the Manhattan Active WM is engineered to be extensible—allowing users to add their own logic, integrations, and customizations without negatively affecting updates.
Both are software solutions to manage warehouse operations. Each has a different focus.
A WMS manages inventory by tracking inventory, stock locations, and stock movements, and can also be used to optimize picking and packing, while providing real-time visibility of warehouse operations.
A WES optimizes warehouse processes such as receiving, picking, packing, and shipping, often via advanced automation or robotics. It increases efficiency by automating repetitive tasks and reducing manual labor, while providing features such as real-time task tracking, work optimization, and automated replenishment.
WMS and WES can be used together to improve visibility and efficiency.
AI and machine learning assist with tasks too time-consuming to perform manually. Some examples:
- Inventory management—Algorithms predict demand and optimize inventory levels—reducing both stock-outs and surpluses.
- Automating tasks—Receiving, picking, packing, and shipping can be automated to increase efficiency.
- Actionable insights—Real-time visibility, helping to identify bottlenecks and make adjustments.
- Work optimization—Arranging work assignments to reducing labor costs and increase productivity.
- Personalization—Providing recommendations based on past interactions.
Manhattan Active® Platform
A cloud-native, evergreen, and extensible foundation engineered to handle the most complex supply chain networks in the world. Learn More.
Composable Microservices
API-first architecture with automated scalability, resiliency, and availability. Every component is part of a shared application platform.
Innovation Independence
Our low code, no code, your code development strategy means you pick what method of configuration and customization works best for you—with as much support as you want or need.
Continuous Updates
Every 90 days, all Manhattan Active solutions automatically receive new features and enhancements.
Faster and Easier Than Ever to Connect
Manhattan Active® Platform technology makes it faster and easier than ever to connect to existing systems, valued partners and new services. To make it even easier, we’ve already integrated Manhattan Active Solutions to industry leading solutions for everything from inventory visibility and autonomous mobile robots to payments, fraud and search engine shopping, just to name a few. It’s your supply chain commerce ecosystem. Unified.