Warehouse Management

Control demand, supply, labor, and automation across your entire network with Manhattan Active® Warehouse Management. The leading cloud-native, evergreen, and extensible WMS in the industry.

Future-Proof Efficiency and Agility for Modern Warehousing

Manhattan Active Warehouse Management (MAWM) is a cloud-native, microservices WMS designed to unify and optimize warehouse operations with real-time visibility, intelligent automation, and a versionless architecture that eliminates costly upgrades. MAWM seamlessly orchestrates workflows across labor, robotics, and transportation, maximizing efficiency and minimizing risks. With quarterly updates and AI-driven insights, MAWM dynamically adapts to evolving needs, delivering a future-proof platform that enhances productivity, lowers costs, and supports sustainable growth.

What are Your Warehouse Management Challenges?

Manhattan Active® Warehouse Management (MAWM) is a cloud-native WMS built on microservices, unifying distribution operations across demand, labor, automation, and transportation within a single platform. Engineered to address today’s complex supply chain challenges, MAWM enables flexibility, scalability, and continuous adaptability, making it the last WMS companies will need. Its modular, microservices-based design supports seamless scaling and custom functionality, ensuring businesses can grow and activate new capabilities without disruptions or costly upgrades.

With an embedded Warehouse Execution System (WES), MAWM orchestrates workflows between human labor and robotics, maximizing productivity and ensuring efficient, real-time decision-making across warehouse operations. As part of the Manhattan Active platform, MAWM receives quarterly updates, delivering the latest innovations with zero downtime. The result is a responsive, future-ready system that evolves with business needs, driving operational efficiency, agility, and long-term value.

MAWM offers real-time, end-to-end visibility across the supply chain, allowing managers to track inventory from inbound to outbound in a single interface. This visibility ensures accurate stock levels, reduces stockouts, and enables informed decision-making.

Case Study: Increasing inventory accuracy 100%.
Case Study: Enhanced visibility within distribution centers.

MAWM’s built-in Warehouse Execution System (WES) unifies automation and robotics management within the WMS, enabling seamless orchestration of automated tasks. This vendor-agnostic system allows managers to easily onboard new technology, reducing the need for extensive IT resources.

Video: New Distribution Center Capabilities With Manhattan
Feature: Warehouse Execution System inside a Warehouse Management System

MAWM’s unified Order Streaming capability enables simultaneous processing of wholesale, retail, and direct orders, enhancing flexibility and throughput across channels. This allows warehouse managers to meet complex omnichannel demands without manual reconfiguration.

Feature: Order Streaming - Take a More Intelligent Approach to Orchestration Logic

With the Manhattan Active Labor Management (MALM) module, MAWM applies gamification to motivate employees, provides real-time task prioritization, and helps improve labor productivity by up to 20%. This enhances workforce engagement and minimizes turnover by creating a rewarding work environment.

Feature: Inspire and Motivate Your Workforce
Case Study: Crocs and Manhattan Find The Perfect Fit

Unified Distribution Control

Run the entire enterprise from a single app with command of fulfillment, labor, slotting, and automation.

Unified Planning

Optimize order fulfillment with machine learning that maximizes efficiency, productivity, and profitability—while simultaneously processing retail, wholesale, and direct demand.

Unified Execution

Eliminate barriers to efficiency like 'pick type' and 'order type' by orchestrating put-away, picking, slotting, sorting, and packing activities simultaneously.

Unified Automation

Use technology to your advantage to simplify the process and save time.

Fulfill Your Potential With Manhattan

Director of IT

Manhattan Active® Warehouse Management is born in the cloud and automatically scales to match any business need. Built entirely from microservices, it utilizes applied intelligence that empowers real-time distribution planning for better, faster operational decisions.

  • Cost Savings- Cloud-based technology, with a single, centrally located version of the truth, eliminates the need for redundant systems. With no upfront costs and less demand for tech support, you also extend your IT budget.
  • Improved Security- Keeping critical information in the cloud protects data by giving that responsibility to a specialized, third-party with superior expertise.
  • Greater Flexibility- The cloud-native microservices structure means you can adapt, scale, upgrade and make changes almost instantly to benefit every user in your organization.

Warehouse Operations Manager

Maximize your employee and warehouse operational efficiency with Manhattan Active Warehouse Management.

  • Unified Execution- Labor management and warehouse management capabilities are now unified in a single app. This unification means more visibility and control for supervisors, as well as real-time communication and performance feedback embedded directly into the associates' operations tools.
  • Unified Automation- The Manhattan Automation Network makes it easy to onboard new automation technology by facilitating collaboration between Manhattan Associates and our industry-leading partners.
  • Labor Management- Manhattan Active Labor Management uses data-driven gamification, real-time digital communication, and automatic recognition and rewards programs to move beyond labor management, achieving true employee engagement.

Warehouse Supervisor

Optimize your warehouse efficiency and execution with solutions that enable you to meet your daily goals.

  • Slotting Optimization- Manhattan Active Slotting Optimization automatically determines the best locations to locate inventory to increase workforce efficiency, shorten order fulfillment cycles and maximize throughput.
  • Order Streaming- Order streaming technology ensures the right resources with sufficient capacity are quickly identified, so orders get to the dock ahead of the carrier cut-off times and promised service commitments.

 

FAQs

What you’ll need to know about Warehouse Management Systems.

A warehouse management system (WMS) is software to help organize warehouse operations. 

A WMS is designed to control movement and storage of materials, track inventory, manage stock, and optimize picking and packing of orders. A WMS can also be integrated with other software—such as enterprise resource planning (ERP) and transportation management systems (TMS)—to offer an end-to-end view of the supply chain. Learn more in our article, What is a Warehouse Management System (WMS).

Because a cloud-native warehouse management system (WMS) is designed to run on cloud infrastructure—rather than on-premises servers—it offers:

  • Scalability—reducing costs and improving efficiency by scaling up or down to meet changing needs.
  • Flexibility—accessible anyplace with an internet connection, to manage distribution from unlimited locations.
  • Cost savings—eliminating expensive hardware, IT infrastructure, and downtime for system upgrades
  • Automatic updates—ensuring access to security updates and the latest version of software.
  • Data security—protecting sensitive  data with features such as data encryption and multi-factor authentication.
  • Collaboration—enabling multiple users to work simultaneously to improve productivity.
  • Integration—syncing with systems such as enterprise resource planning (ERP) and transportation management systems (TMS) to provide a  comprehensive view of the entire supply chain.

Unlike most cloud solutions, the Manhattan Active WM is engineered to be extensible—allowing users to add their own logic, integrations, and customizations without negatively affecting updates. 

Both are software solutions to manage warehouse operations. Each has a different focus. 

A WMS manages inventory by tracking inventory, stock locations, and stock movements, and can also be used to optimize picking and packing, while  providing real-time visibility of warehouse operations.

A WES optimizes warehouse processes such as receiving, picking, packing, and shipping, often via advanced automation or robotics. It increases efficiency by automating repetitive tasks and reducing manual labor, while providing features such as real-time task tracking, work optimization, and automated replenishment.

WMS and WES can be used together to improve visibility and efficiency.

AI and machine learning assist with tasks too time-consuming to perform manually. Some examples: 

  • Inventory management—Algorithms  predict demand and optimize inventory levels—reducing both stock-outs and surpluses.
  • Automating tasks—Receiving, picking, packing, and shipping can be automated to increase efficiency.
  • Actionable insights—Real-time visibility, helping to identify bottlenecks and make adjustments.
  • Work optimization—Arranging  work assignments to reducing labor costs and increase productivity.
  • Personalization—Providing recommendations based on past interactions.

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How Can We Help?

Talk with an expert to learn more about Manhattan’s technology.

Manhattan Active® Platform

A cloud-native, evergreen, and extensible foundation engineered to handle the most complex supply chain networks in the world. Learn More.

Composable Microservices

API-first architecture with automated scalability, resiliency, and availability. Every component is part of a shared application platform.

Innovation Independence

Our low code, no code, your code development strategy means you pick what method of configuration and customization works best for you—with as much support as you want or need.

Continuous Updates

Every 90 days, all Manhattan Active solutions automatically receive new features and enhancements.

Faster and Easier Than Ever to Connect

Manhattan Active® Platform technology makes it faster and easier than ever to connect to existing systems, valued partners and new services. To make it even easier, we’ve already integrated Manhattan Active Solutions to industry leading solutions for everything from inventory visibility and autonomous mobile robots to payments, fraud and search engine shopping, just to name a few. It’s your supply chain commerce ecosystem. Unified.

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