Blueprint for the Digital Store of the Future
A two-part conversation with Forrester analysts featuring strategic considerations and actionable insights from their report, The Future of The Digital Store.
Part 1: Modern Customer Experiences
Chris Walton, founder and editor-in-chief of OmniTalk , Brendan Witcher, VP & Principal Analyst, Digital Business Strategy, Forrester Research, and Brian Kinsella, Senior VP of Product Management, at Manhattan Associates, discuss key strategies to help develop modern consumer experiences.
Modern Customer Experiences
Part 2: Unified Technology Transformation
Chris Walton and Brian Kinsella joined by Forrester’s Senior analyst, Emily Pfeiffer will discuss the key elements of the unified technology strategy that retailers should consider. to deliver meaningful customer experiences and help retailers achieve operational excellence.
Unified Technology Transformation
Forrester Report
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