2024 Gartner Critical Capabilities for WMS
Get your complimentary copy of the 2024 Gartner Critical Capabilities for Warehouse Management Systems (WMS), which evaluates 20 solution providers on 11 critical capabilities. Discover which WMS best fits your warehouse’s operational complexity and sophistication across five use cases.
Emerging Trends: Gamification, Generative AI, and Robotics
The 2024 Gartner® Critical Capabilities for Warehouse Management Systems highlights newer capabilities gaining importance include robotics integration and multiagent orchestration (MAO), advanced analytics, employee engagement and gamification, various forms and use cases for AI and machine learning, and, most recently, generative-AI-enabled conversational chatbots. AI and machine learning are becoming central to WMS, with generative AI-powered chatbots being the latest innovation.
In addition, WMS technical architecture is increasingly critical for enterprises looking for flexibility and ease of upgrades. Gartner predicts that by 2027, architecture will be just as important as functionality for buyers seeking adaptable, composable, and affordable systems.
A Leader in WMS
Manhattan is recognized as a Leader in the 2024 Gartner Magic Quadrant™ for Warehouse Management Systems. In the accompanying Gartner Critical Capabilities report, Manhattan Active Warehouse Management (WM) ranks first for Level 3, Level 4, and Level 5 warehouse operations.
As a pioneer in supply chain execution, Manhattan offers one of the first cloud-native, 100% microservices WMS platforms. Manhattan Active Warehouse Management is built for composability, extensibility, and continuous innovation, enabling businesses to stay ahead in an ever-evolving marketplace.
Unlock the Power of a Unified Supply Chain
A unified supply chain approach drives greater efficiency, visibility, agility, and control across operations. By integrating warehouse, transportation, labor, and yard management on a single execution platform, organizations can tap into new opportunities for streamlined processes and improved performance.
Manhattan believes it’s time to end the separation between distribution and transportation. Manhattan Active® Supply Chain Execution unifies warehouse, transportation, labor, and yard management systems, enabling enterprises to view operations holistically—focusing on the flow of goods, both inbound and outbound, rather than siloed WMS and TMS functions.
For instance, when trucks arrive early, distribution center workers are instantly notified and prepared. If exceptions occur during picking, the outbound plan adapts in real-time to maximize throughput and trailer utilization. With all parts of your logistics operation sharing the same live data, constant coordination and optimization become the new norm. The result? Seamless operations with unmatched agility and efficiency.
Optimize Warehouse Operations with Intelligence & Insights
Manhattan Active® Warehouse Management (WM) leverages advanced intelligence to create seamless harmony between inventory, labor, and automation. Powered by an integrated Warehouse Execution System (WES), our WMS effortlessly orchestrates tasks between human workers and automated systems for optimal performance.
With enterprise-wide visibility and actionable insights, Manhattan Active Warehouse Management enhances operational efficiency, shortens order cycle times, reduces travel time, and elevates workforce engagement to new levels.
Customer Success: Don’t Take Our Word for It
Manhattan is trusted by global retailers, national and international grocery chains, wholesale distributors, and consumer goods and pharmaceutical manufacturers for their planning, execution distribution, and logistics operations. Find out why our clients select Manhattan Active WM to drive their logistics and supply chain operations.
Fashion retailer transforms operations to achieve 300% increase in online demand.
“We needed a solution that would support C&A today while also preparing us for the uncertainties of tomorrow. Manhattan Active Warehouse Management is the platform of the future and exactly what we wanted to bring to our customers.”
Head of Supply Chain
C&A
Liquor distributor achieves end-to-end visibility, improved productivity, and record throughput.
“The best way to describe our experience with Manhattan is a true partnership. When you can have a team working through the night to provide you with a solution, that doesn't come from a vendor relationship. That comes from a partnership. It was invaluable to our success.”
Chief Retail Operations Officer
Virginia ABC
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Gartner, Magic Quadrant for Warehouse Management Systems, May 2, 2024, by Simon Tunstall, Dwight Klappich, Rishab Narang, and Federica Stufano.
Gartner, Critical Capabilities for Warehouse Management Systems, August 6, 2024, by Simon Tunstall, Dwight Klappich, Rishab Narang, and Federica Stufano.
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