Manhattan Active® Point of Sale | Customer Success Story with Lamps Plus

Lamps Plus, the nation’s largest specialty lighting retailer, selected Manhattan Active® Point of Sale to offer a modern, omnichannel experience. Hear more from Bill Gratke, SVP of Supply Chain at Lamps Plus, about the success it’s experienced since implementing Manhattan’s POS solution.

Challenge:

A longtime Manhattan customer, Lamps Plus needed to upgrade from its traditional POS system to a best in class modern, omnichannel experience.

Solution:

Manhattan Active® Point of Sale offers Lamps Plus associates a singular tool for all selling, engagement and fulfillment operations. Because it is cloud native and built on a microservices architecture, the solution is always current and continuously adaptive. Manhattan’s POS also offers Resilient Cloud technology to ensure that critical point of sale functions are always available, even if the network connection is disrupted.

Results:

• Manhattan Active® Point of Sale provides store associates with a holistic and comprehensive view of the customer so they can anticipate and quickly respond to any need.
• Manhattan Active POS is modern with seamless upgrades that doesn’t get in the way of their day to day business.
• In the next 18-24 months, relationship with Manhattan will grow as Lamps Plus completes implementation for Manhattan Active® Omni’s Order Management.